FAQs

What currency are your prices in?

All prices on this website are listed in United States Dollars (USD).

How long does it take to process my order?

Orders are typically processed within 1–3 business days after payment is received. You will receive an email confirmation once your order has shipped.

How long does shipping take?

Standard shipping within the United States usually takes approximately 3–8 business days after the order has shipped.
Delivery times may vary depending on your location and the shipping carrier.

For more details, please see our Shipping Policy:
https://www.exponentapparel.com/pages/shipping-policy

Can I cancel my order?

Orders may be canceled before they are shipped.
If your order has already been shipped, it cannot be canceled, but it may be eligible for return according to our Refund Policy.

Refund Policy:
https://www.exponentapparel.com/policies/refund-policy

What if my item arrives damaged or defective?

If you receive a damaged or defective item, please contact us within 30 days of delivery.
We will review the issue and provide a replacement or refund in accordance with our Refund Policy.

Can I return my order?

Returns are accepted in accordance with our Refund Policy.
Please review the full policy for eligibility and instructions.

Refund Policy:
https://www.exponentapparel.com/policies/refund-policy

I entered the wrong shipping address. What should I do?

Please contact us as soon as possible if you entered an incorrect address.
We can update the shipping address if the order has not yet shipped.

Do you ship internationally?

At this time, orders are shipped within the United States.

How can I contact customer support?

If you have any questions, please contact us using the information below:

Orders@ExponentApparel.com
Exponent Apparel / Exponent Agency
744 South Street, Suite 104
Philadelphia, PA 19147
United States
855-674-4559

We typically respond within 1–2 business days.